Insurance Management CJS Roofing
Open & Honest Insurance Management
At CJS Roofing, we utilize our extensive knowledge of the insurance industry and our ability to execute to help make sure you are receiving the best services from us and your adjuster. We line up our measurements and costs to minimize your out-of-pocket expenses.
We have the experience necessary to help you deal with adjusters, which can be critical in the outcome of your claim and out of pocket expense. We know how to help make the process go as smoothly as possible and we make sure your insurance company pays for everything that it says it will in the policy.
We are aware that filing a claim for storm or accident damage, is a rare event for most home owners. That’s why we’re here to help you with understanding your deductibles and filing the actual claim. We help you get the documentation right, and can assist you with all the steps of filing your claim. In short, we put our extensive insurance expertise to work for you.
The first step is to call your insurance company to file a claim. Make sure you tell them you have wind and hail damage, not just hail damage. They’ll take all your info and the adjuster will usually take over from there, contacting you within a few days. We feel it is important for the owner of the property to take control of their claim with insurance on the front end. Knowing where your money goes and what is being done is important. When the adjuster comes to evaluate your property, they will likely notice all damage on your property, such as air conditioner fins being bent, gutters, and damaged paint/siding to your house. They’ll walk on the roof for a close inspection, looking for signs of hail damage.
We often recommend having us there to speak with the adjuster. As we describe below, the process can be tricky to identify what qualifies as hail damage. Adjusters mostly prefer that you NOT have a roofer present, after all, who wants someone double checking their work or slowing them down with questions or challenging their findings. However, we are quite familiar with the claims process, having experience in the claims area since 1992. Therefore, we work patiently and courteously with the adjuster to make sure you get the assessment you deserve. Some companies will lean hard on the adjusters for the outcome that they want, but we have a different approach as we don’t want to damage the relationship between you and your insurance carrier. We have a strong reputation in being fair and honest. In the end, it’s your house and your choice to have a roofer present during the adjuster’s inspection.
Our insurance professionals will walk you through every step of the process of filing a claim and maintain an open and transparent dialogue. We work closely with you from auditing the claim to closing out the claim, making sure you receive all money coming to you.
In order to ensure the element of transparency is maintained, we send out General Liability and Worker’s Compensation insurance certificates for verification and proof with every bid. If you have any questions throughout the entire process, we are more than happy to clarify each detail.
To learn more about our insurance management services, contact us today!