Got a Question For CJS Roofing In St. Louis? Check Out Our FAQs

Roof repair costs depend on the client’s needs. We have a minimum service rate, and many repairs fall within that range. Our goal is to properly address the problem while working within your budget. If you’re comparing roof repair contractors near St. Louis, it’s important to choose a team that prioritizes both accuracy and value. And that’s us!

We are insured to do any and all repairs with Worker’s Compensation and Liability insurance. We actually offer these certificates via email to every new customer. The team at CJS Roofing wants our homeowners to feel confident and safe.

This is a specialty of ours, and we offer this all the time. Our team will do the repair and bill our customer. We tell them that they can pay for said repair, or (and only if they actually need a new roof), sign the proposal for a new roof, and we will credit the repair bill. 

Our repairs are done by CJS Roofing. We have many years of knowledge behind our work. Our business has been open for 34 years and is a 3rd-generation business. So, we have countless years of expertise.

We do offer a 30-day warranty on repairs for the same exact spot. If we are concerned that we may not have found the right area for a repair, we often tell the customer to call us after the first rain. If it doesn’t leak, we'll bill them for the repair. We have many options to share with customers to ensure the work is in their best interests.

Yes, you can pay by personal check, credit card, or cash. We try to be as accommodating as possible.

We’re glad you asked! CJS Roofing serves in and around the St. Louis area, including Fenton, South County, St. Charles County, West County, and many others.

You can either visit our website, cjsroofing.net, and fill out a form or give us a call at 636-349-5225. 

We will call you to make sure we are your best option. If so, our representative will come to your home to evaluate, and then we will provide you with a quote. If you want the repair completed and we have time, we will do it on the spot. If you choose not to proceed with the repair, there is no charge.

Yes, but not by much. They don’t affect the temperature inside your home. Your house's temperature is maintained by appropriate attic insulation and proper roof ventilation. We suggest that you choose the color option that you like best.

CJS Roofing has a 5-year workmanship warranty. If there is a workmanship issue, it will usually show within the first year, but we honor our warranty far beyond that.

We have so many. It used to be that we would hand out a list of names and numbers, but today the world looks at a single review. We have reviews all over the internet, and we love it when our customers reach out and share their experiences. We continue to learn many things, even after decades of business. We are not above learning from our customers.

Yes, and we find that the quickest and most efficient way. But keep in mind that if you prefer the mail or a proposal brought in person, we can do that as well. We like to give the homeowner time to review without feeling pressured.

No, we do not. We are unique in that we do not hire sales reps to hit the streets, and that is not part of our business model. Making sure we keep our practice running as it has for decades means you are not being “sold” by a commissioned rep. We can work from a place of integrity and ensure that what we do is in the homeowner’s best interest, not ours. You can visit our testimonials page and see that customers both locally in Fenton, and across the region have been 100% pleased with our work.  

This is a tricky question. We have had the same crew for 22 years, and we do pay them as a sub. This allows them to work for other companies if we can’t keep them busy, which, we must admit, is very rare. But more importantly, we do not try crews out at the homeowner's expense. We’ve taught our crew how we like things done, and we know how they work. This allows for the best result possible. But that is also why we usually have a backlog. Since we don’t throw several crews out there, it can take a bit to get on our list.

We do. In fact, we are at the job MULTIPLE times during the day. We run to get any extra materials, check on progress, verify that our crew is maintaining a strong work ethic, and then do a final, detailed cleanup.

We are authorized installers for Owens Corning and CertainTeed. We can install other manufacturers’ shingles, but we are picky, so we might advise against certain shingles to ensure we deliver top-notch quality.

This depends on size, location, and accessibility. Our goal is to try to get things done in one day. We don’t race or shortcut to make that happen, but we always work longer hours to try to stay on that schedule. We feel, and our customers have told us, that they would rather we work 10 to 12 hours in one day than work shorter hours on different days. Based on the size of some roofs or the complexity of the work, we may let owners know that it is a 2-day job. Communication is our strong suit.

Boy, do we! We have tons of information. Anything we have learned over the years in business is noted and incorporated into our written communication to every customer. The more you know, the more comfortable you are with our work. And we love that.

No. We like homeowners to have the luxury of keeping their money until the job is complete. This is how we prefer to be treated as customers, so we pass that on. We have a scheduled system of picking up the check and bringing your lien waiver and all paperwork after the roof is installed and the customer is satisfied that the work is complete. 

We feel that our communication style is superior. The worst part of having work done is not having a full understanding of what a contractor is doing. We try to solve that issue before it becomes one. We are a family business, so you will always have contact with a family member, and we care about the end result. We have customers from decades back who have had 2, 3, and sometimes 4 roofs done by us over the years. That speaks volumes for their trust in us. Both contractors and insurance agents refer customers to us daily. They both care about repeat business and, therefore, trust our integrity and honesty. We monitor our jobs closely, using the same crew and performing 1 job at a time for a personal touch. We don’t hire “sales reps” to hard sell, and without that addition to our business, we don’t have to pay commissions, which keeps our pricing fair. The fact that we don’t want any money up front is a huge thing for our customers. 

There’s a reason we are among the top roofing specialists in St. Louis and Fenton. Please read about us on Google, BBB, Angi, and many other places for details of how others feel.

Yes, we do. We have a strong relationship with many insurance agent offices due to our honesty. And it starts there. Many, many agents refer their clients to us over and over, so they know that when we show up at a home, we provide accurate, honest information. We don’t tell homeowners to file claims until we know they have checked with their agents and understand all the details of filing a claim. Today, it is important to know your coverage is full and your deductible amount, to ensure it is in your best interest to file a claim. We have a knowledgeable department that handles every step.

We will always advise the homeowner to file the claim and stay in the driver’s seat. This is your property and home, and we want you to be educated and on top of your claim. Once you get the paperwork, we will help with everything else. From start to finish, we engage with your insurance adjuster. If need be, we follow the paperwork to keep you lined up financially, and we close out your claims so that all you have to do is wait for your depreciation checks if applicable. Any communication with your insurance company, you are copied. Again, we want you in the driver’s seat.

We can, if it is necessary. After three-plus decades in this business, we have a good relationship with most adjusters. And they’ve told us they are fine without meeting a roofer. They really don’t need the roofers dictating or watching their every move. They are hired to look at your property as a whole, and not just your roof. Given the space and time without interruptions, they can be more thorough. If the owner is out of town or really doesn’t feel comfortable on their own, we can make time. We coordinate all of this through our office between the adjuster and our staff.

Yes, we study as much as we can. We learn from insurance company agents, online seminars from manufacturers, and homeowners. We know how to guide a customer to identify their best avenue and even whether filing a claim is in their best interest. In some cases, after helping our customers do the match, we find that paying for their own roof is their best option. Not all hail dings compromise the roof performance, and we have to keep that in mind.

CJS is finding that there are tons of new weather issues. Many of these can affect your roof. The new business model of many roofing companies, of sending out people to canvas neighborhoods and create a frenzy, is bombarding the insurance companies with claims. Even if the information provided to homeowners is incorrect, insurance companies have to send out adjusters. These events are driving insurance premiums for all of us. Insurance has responded by changing deductibles, how many years they cover roofs in full, removing metal coverage (since that is always cosmetic), and, in most cases, providing partial roofs if damage is limited to one specific area. With all of this in mind, you are always better off calling your actual insurance agent's office or calling a company to verify “door knocker” information. But remember, if you signed anything during your canvas call, you are locked into it and will not be able to choose your own roofing contractor for installation.

We do have a service that meets most needs.

•  If you are looking to have a roof inspection to certify your roof is in good enough shape to sell, we can do that. There is a cost for this, and by calling our team at CJS Roofing, we can provide a quote for you.
•  If you need an inspection to determine if you qualify for a new roof from your insurance company for hail or wind conditions. We do that. There is no charge for this visit and we will verbally call you to give you the information.
•  If you need an inspection after we have installed your roof due to a leak. We have that covered. There is no charge to look at any issues you may have.

No, nothing is standard. If you have had a weather event, a water stain, tree damage to your roof, or blown shingles in your yard, we suggest that you don’t wait to get things checked out. It is easier and cheaper to get a proactive look and repair than it is to wait until you have inside damage to repair as well. Remember, if we installed your roof, we have a five-year workmanship warranty to help take care of you and the issues with your roof's workmanship.

Yes, we always suggest that. Just remember that many of those companies will ask you to sign something to get on your roof, which could be the form that ties you into using their company, so be careful.

Yes, you can make sure that your valleys remain free of debris, your gutters are clean so that your downspouts don’t clog up.  You can make sure your tree limbs are cut back off of the roof, as this gives animals, such as squirrels, access to your roof, and they will chew on your items on your roof.

Key items:

• Age of roof
• Shingle condition:  Check for curling, buckling, cracking, blistering or excessive granule in gutters.  All of these are signs of aging.
• Flashing:  Look around your chimney, vents and skylights for rust, gaps, or perhaps chewed areas.